Customs or local authorities in Oman may charge duties or taxes on delivery under local law. These are payable by the recipient and are not included in product or shipping prices.

Before purchase, confirm with customs or the relevant authority in Oman that the product can be imported. Approval in another country does not mean it is automatically permitted at your destination.

With Dalilee, Muscat orders usually arrive within 24 hours, other regions within 24 hours to 3 days, and some remote areas within 6 days. Genacom office collection and Beauty Time express within Muscat are also available according to the option selected at checkout.

Free delivery within Oman applies when eligible cart products reach 25.000 OMR or more. This is separate from the Beauty Time coupon available from 35.000 OMR or more.

UAE orders are delivered by Dalilee in an estimated 3–8 days. Timing can vary by area or carrier processing.

Orders to Oman are delivered by DHL in an estimated 6–9 days. Timing can be extended by DHL, customs, or destination regulations.

Orders to Oman are delivered by DHL in an estimated 6–9 days. Carrier processing, customs, or local import rules can cause delays.

No. Returns and exchanges are unavailable for UAE orders after handover to Dalilee.

No. Returns and exchanges are unavailable after handover to DHL. If customs in Oman holds or rejects the parcel because an item is prohibited or due to local law, the order value and shipping fee cannot be refunded.

An unused item can be returned within 7 days if it remains in its original condition, with shipping and return costs paid by the customer. If an item is proven inauthentic, arrives damaged, or the issue is our responsibility, we cover all costs.

Contact us within 7 days of delivery with the order number, return reason, and clear photos if there is damage or another product issue. Please wait for our confirmation and return instructions before sending the item.

Your order is sent to the nearest Genacom office for the area entered at checkout. This option costs 1.000 OMR and does not support cash on delivery.

You qualify for a Beauty Time coupon when eligible cart products reach the equivalent of 35.000 OMR or more. The qualifying amount is shown automatically in your selected currency, with coupon details displayed directly in the cart.

Beauty Time is your destination for beauty and personal care. We offer a varied selection of cosmetics, skincare, and haircare from international and local brands, with a focus on authenticity, quality, and a secure, easy shopping experience.

1. Browse products: Explore the categories or use search to find the right product.
2. Add items to your cart: Choose the quantity, colour, or type when available, then select “Add to cart”.
3. Review your cart: Confirm the products and quantities before checkout.
4. Enter delivery details: Provide an accurate address and contact number.
5. Choose payment: Select the most suitable available payment method.
6. Confirm your order: You will receive an update containing the order number and status after completion.

Beauty Time takes your privacy seriously. Personal information is shared only when needed to provide the service, as described in our Privacy Policy and Terms of Use, or when required by applicable law.

We use the information needed to confirm, prepare, deliver, and process payment for your order, provide after-sales support, and improve your shopping experience in line with our Privacy Policy and the choices you have accepted.

We may update our policies and terms to reflect changes to Beauty Time services or legal requirements. Updates take effect when published, so we recommend reviewing the relevant pages periodically; unchanged provisions remain in effect.